Blog Valentines That Make Business Sense

The context of what we say is often more important than the words we use.

Social businesses understand that interactivity is key to converting fans into customers for life. Here's a Valentine's Day song for them.

This post suggests ways to make sure that as service providers we have outside perspectives that prevent us from loving the labor more than the outcome.

In business, an apology without a solution is no solution at all, says Kaarina Dillabough.

While Valentine's Day typically celebrates romantic love, there are several ways to inject the day's spirit into social media to show respect and admiration.

The good news for retailers this Valentine's Day is that consumer spending is on the rise. Here are some last-minute marketing ideas.

This is your life. You don't have to love your job. But you should love what you do. Rusty Speidel guest blogs on Lisa Gerber's blog.

Mary Barber explores whether privacy issues might be the death knell of social platforms; an issue all businesses must keep abreast of.

The last time you watched a major event on television—a presidential debate, the Academy Awards, the Super Bowl—did you have your smartphone within reaching distance?

Giving gifts is a lot like creating good content. Sure you can dash off a post, or recycle an old idea. But if you want to really engage people you need to put some energy and imagination into it.

Kirk Hazlett muses on the importance of making the right kinds of connections, especially with students.

Adam Toporek relates an experience at Guitar Center in Winter Park that is a great example of service recovery, after the company initially dropped the ball.