Essential Social Media Guidelines

This list started as 17 concepts that guided my social media work in 2012. I posted it as part of my blog. This is a dynamic list, so I'm posting it on Listly, too, so it can be expanded and updated.

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    1. Engagement takes work and an actual human presence

      Engagement takes work and an actual human presence

    2. Social media takes practice and time

      Social media takes practice and time

    3. Automatic posts, including Tweets, are fine sometimes...

      Automatic posts, including Tweets, are fine sometimes...

      If not scheduled more than a day or so ahead; if turned off quickly after unexpected events that might make them seem insensitive or out-of-touch; and if monitored regularly for responses, questions or conversations.

    4. ...Otherwise, auto-posting leads to one-way communication instead of social conversation

      ...Otherwise, auto-posting leads to one-way communication instead of social conversation

    5. Social influence is real and very powerful

      Social influence is real and very powerful

    6. No one social media tool or channel is essential for a brand to use…

      No one social media tool or channel is essential for a brand to use…

    7. Visuals, headlines and design all count when posting content…

      Visuals, headlines and design all count when posting content…

    8. Social media is a vital part of any business; smart leaders of any age can get this

      Social media is a vital part of any business; smart leaders of any age can get this

    9. Measurement is key and can include qualitative and quantitative data…

      Measurement is key and can include qualitative and quantitative data…

    10. …but measurement in social media is still evolving; there’s not really one best way

      …but measurement in social media is still evolving; there’s not really one best way