Listly List - TFT12 05.12.12 - The first 24 hour global ITSM virtual conference. For more information: hello@sdi-e.com - Vladimirs Ivanovs, tft12, Mauricio Corona, PhD, Peter Lijnse, Robert Falkowitz, Oscar Corbelli, Peter Brooks, Howard Kendall - @HowardKendall, Paul Wilkinson, Rick Joslin, Kirstie Magowan, Patrick Bolger, Mark Smalley, Ian Clayton - Outside-In Pioneer USMBOK Author, and Charles Araujo